Business architecture is the process and activity of ensuring your project reach relevant business goals. It is the bridge between the business model (strategy) and the functionality. It involves mapping the needs of the stakeholders and end users to a set of relevant requirements in order to create a system that suits the task at hand as well as bringing the organisation forward towards the intended goals.

At Trustworks Business Architect and UX Specialist work closely together when specifying the system so that it may be used by intended users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.

Examples of deliveries:

  • Innovation workshop
  • Design sprints
  • Business strategy
  • Business process modeling
  • User journeys
  • User experience management
  • Personas
  • Requirement specification
  • Usability test
  • Early proof of concept


9.1.2020 kl 16-19:30 – Gratis inspirationseftermiddag
Digital innovation i den finansielle sektor


To help people envision needs or wants, we have developed a couple of games.

UX Courses

We offer a number of introductory talks – free of charge!

  • What is UX?
  • Personas
  • User Journeys

You can either come by the office or book a talk at your own premises.

We also offer the CPUX-UR course and certification – on an irregular basis. Get in touch if you want a course for you and your colleagues – or ask to be kept updated in the next course date .


UXQB: Elvi R. Nissen serves as national expert for Denmark
UX Camp Cph: Trustworks has been a proud sponsor for a number of years
IT-Branchen: Trustworks is represented in several committees